Terms of service.

This policy outlines the terms of service under which Irishdesign_Irishcraft applies to all projects and our responsibilities in such situations. By engaging our services, you agree to these terms and conditions.

Information Use.

The information we collect is used to improve our website's content, update clients about website changes, or resolve issues with requests. If you wish not to receive emails from us, please let us know via email.

Confidentiality.

IrishdesignIrishcraft commits to maintaining the confidentiality of all client information obtained during the course of a project. Information will not be disclosed to any third party without the client's written consent, except as required by law.

Limitation of Services.

Our services are confined to the scope outlined in the client agreement. Any additional services not detailed in this scope may incur additional charges.

Limitation of Liability.

Our liability is limited to the value of the incomplete project portion. We are not liable for losses due to provided/delayed services. Refund eligibility is only valid if the project is cancelled by the client and communicated in writing.

Amendments to Services.

Any changes to the scope or nature of the project must be agreed upon in writing by both parties. Adjustments may result in changes to fees and delivery timelines.

Coverage & Scope.

Our refund policy applies to refunds by IrishdesignIrishcraft and any website owned and managed by us. It does not apply to third-party companies or individuals not managed by IrishdesignIrishcraft, including third-party service/product providers and external websites linked to ours.

Payment Terms.

Payment terms will be as per the agreement with the client, usually requiring a deposit with the balance payable upon completion. Late payments may be subject to interest and fees as per the Late Payment of Commercial Debts (Interest) Act 1998.

Client Responsibilities.

The client is responsible for providing IrishdesignIrishcraft with all necessary access to information, materials, and resources as needed for the completion of the project. Failure to do so in a timely manner may affect project completion and delivery.

Project Cancellation Policy.

Either party may cancel a project with 30 days written notice. Clients are responsible for any costs incurred up to the point of cancellation. Cancellation terms may vary depending on the specific agreement with the client.

Dispute Resolution.

In the event of a dispute, both parties agree to first attempt to resolve the disagreement through direct negotiation. If a resolution cannot be reached, mediation must be pursued before any legal action is taken. All mediation costs will be applied at the discretion of the appointed mediator.

Filing a Complaint.

At IrishdesignIrishcraft, we view each project as a mutual commitment. We believe in striving for solutions that satisfy both parties. Should a situation arise where you consider a refund, we encourage you to first contact us at irishdesign.irishcraft@gmail.com for a final discussion before filing a claim. Refunds should be considered only when all other options have been exhausted.

Applicability of the Delivery Policy.

• Projects are not considered void unless agreed payments are clear.

• Refund policy is void if project delays/failures are due to poor communication from the client.

• No compensation for delivery delays unless a penalty clause is included in the signed agreement.

Force Majeure.

Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party.

Changes.

IrishdesignIrishcraft may amend this policy at any time without prior notice. We encourage you to review this policy periodically. Continued use of our website and services implies acceptance of any amendments unless specific project contract terms apply.

Governing Law and Jurisdiction.

These terms and conditions and any disputes or claims arising out of or in connection with them are governed by and construed in accordance with the laws of the Republic of Ireland. The courts of Ireland will have exclusive jurisdiction to settle any dispute or claim.

Contacting Us.

For questions about our terms of service, email us at irishdesign.irishcraft@gmail.com or call us at +353 851796531.